WICHITA — Cox Communications Kansas has filed a lawsuit against User-Friendly Phone Book in Sedgwick County District Court.
Cox spokeswoman Sarah Kauffman says the basis of the suit goes back to 2008 when User-Friendly published the addresses and phone numbers of customers who didn’t want them listed.
“At the time, we made attempts asking User-Friendly . . . to take action to remedy the mistakes that they made,” Kauffman says. “We did not get a response from them at that time.”
She says many of the numbers and addresses — Kauffman isn’t sure how many — were incorrectly published again this year.
In a letter dated July 22, 2009, Cox (through Foulston Siefkin attorney Jay Fowler) told User-Friendly: “This conduct is inexcusable.”
Cox demanded User-Friendly stop delivering its phone books, recall any distributed copies and fix the situation.
Kauffman says that hasn’t happened.
“We’re really hoping that they will correct the situation,” she says.
That’s the point of the lawsuit, Kauffman says.
Heather Burrer, general counsel for Woodlands, Texas-based User-Friendly, says, “Right now we do not comment on any pending litigation.”